AirAsia Cancels Tacloban Flights Sept. 25 Due to Storm Opong

With the safety of its guests as the top priority, AirAsia Philippines has announced the cancellation of select flights to and from Tacloban on 25 September 2025, following the forecasted impact of Tropical Storm Opong (‘Bualoi’) and its associated risks.

All affected guests have already been directly notified via email and SMS regarding their updated flight status and service recovery options.

📱 As the weather situation remains fluid, AirAsia advises guests traveling to or from Tacloban on the said date to stay updated through the following channels:

• AirAsia MOVE app – airasia.com/flightstatus
• AskBo chatbot
• Registered email accounts

✨ Service Recovery Options for Affected Guests

AirAsia is offering flexible solutions to provide ease and convenience:

• Move Flight – One-time free date change within 30 days of the original departure, on the same route within the AirAsia network (subject to seat availability).
• Credit Account – Valid for 730 days (2 years) from issuance, credited to the guest’s AirAsia member account.
• Full Refund – To be issued to the original form of payment.

AirAsia continues to closely monitor the weather developments and assures guests that timely updates will be released through its official channels.

👉 Guests are strongly encouraged to check their emails and the AirAsia MOVE app regularly for the latest advisories.

For more information on AirAsia or on the news above, feel free to contact: 

AirAsia Communications and Corporate Affairs Team

paa_commsandpublicaffairs1@airasia.com