Salmon’s latest ad campaign highlights its commitment to stress-free financial services by focusing on three core pillars: dependable uptime, around-the-clock human support, and multi-layered security.
Operating through Salmon Finance Inc. and Salmon Bank, the fintech brand provides accessible financial solutions for Filipinos—including those with limited credit histories. Its product suite features consumer credit lines, in-store financing, motorcycle loans, and high-yield savings accounts designed to elevate the everyday banking experience.
Dependable Availability
To ensure users have access to their funds at any time, Salmon maintains a 99.9% app uptime guarantee, eliminating transactional friction even during peak periods like paydays. Users can complete transactions using flexible payment methods, including QR Ph, physical Salmon Cards, or virtual cards. Additionally, Salmon Bank is expanding accessibility for in-person transactions by extending select branch operating hours until 8:00 PM on weekdays.
Always-On Customer Support
Salmon bridges digital convenience with human empathy by offering 24/7 access to real customer service representatives. Available via in-app chat, email, or telephone, these agents ensure that users facing critical issues late at night or during holidays do not have to wait for traditional business hours to receive assistance.
Built-In Multi-Layered Security
Going beyond standard one-time passwords (OTPs), Salmon implements a comprehensive defensive security framework to mitigate fraud risks:
• Biometric Verification: High-risk transactions require facial recognition and explicit in-app confirmation.
• Malicious App Detection: The platform scans for hazardous third-party applications on the user’s device and temporarily restricts account capabilities if a threat is detected.
• Dynamic Virtual Cards: Single-use virtual cards generate unique credentials for individual online purchases to protect consumer data.
By aligning people-centric support with secure, high-availability software, Salmon aims to transform financial management into a confident and frictionless experience for customers who are borrowing, saving, or spending. For more information, visit https://salmon.ph/.
Terms and conditions apply. The Salmon Credit Line, Product Loan, and Moto Loan are offered by Salmon Finance Inc., a licensed financing company regulated by the Securities and Exchange Commission (SEC) under CA No. 1241 and CR No. CS201916698. Salmon Finance, powered by the Salmon app, serves as its registered online lending platform.
Salmon Bank (Rural Bank) Inc., formerly Rural Bank of Sta. Rosa (Laguna), has been serving Filipino communities since 1963. It is regulated by the Bangko Sentral ng Pilipinas (www.bsp.gov.ph), with deposits insured by the Philippine Deposit Insurance Corporation (PDIC) for up to PHP 1 million per depositor. Deposits are only accepted within bank premises or authorized bank channels.
