Empowering a growing healthcare SME with reliable, scalable digital infrastructure
As healthcare providers continue to embrace digital transformation, reliable connectivity has become just as essential as quality medical care. For Metro Pasay Hospital and Medical Center, Inc., investing in a strong digital infrastructure is helping improve operational efficiency, enhance communication, and ultimately deliver better patient experiences.
For Dr. Samuel Vincent Yrastorza, Medical Director of Metro Pasay Hospital and Medical Center, dependable technology is the backbone of the hospital’s daily operations. From managing patient inquiries and coordinating across departments to maintaining seamless communication with healthcare partners, digital reliability has become critical to ensuring quality service.
Recognizing the need for a trusted technology partner that could support both its current operational requirements and long-term growth, the Pasay-based healthcare institution turned to PLDT Enterprise to strengthen its communications and network infrastructure.
“PLDT Enterprise understood our requirements and delivered reliable, future-ready solutions. Their proactive support and professionalism have been instrumental in helping us strengthen our operations and serve our patients effectively,” said Dr. Yrastorza.
Building a Smarter Digital Foundation for Healthcare
As the corporate business arm of PLDT Inc., PLDT Enterprise continues to empower small and medium-sized enterprises (SMEs) and major institutions with scalable digital solutions that drive business resilience and operational excellence.
For Metro Pasay Hospital, the partnership centered on creating a reliable digital ecosystem capable of supporting increasing patient demand while ensuring uninterrupted communication across the organization. Enhanced connectivity enables hospital personnel to access patient information more efficiently, streamline internal coordination, and manage incoming inquiries with greater speed and accuracy.
According to Shiela Garcia, PLDT Enterprise Relationship Manager for Metro Pasay Hospital, designing a communications infrastructure that could grow alongside the hospital was a key priority.
“Healthcare providers operate in environments where responsiveness and coordination are critical,” Garcia explained. “Even small communication delays can affect workflows, so having stable connectivity was essential in designing the right solution for the hospital.”
To support these operational goals, PLDT Enterprise deployed its iGate and SIP Trunk solutions, providing dependable connectivity and structured call management. These technologies enable the hospital to efficiently accommodate increasing patient inquiries while maintaining smooth day-to-day operations.
Empowering Better Patient Care Through Technology
Metro Pasay Hospital and Medical Center remains committed to delivering expert medical services supported by innovation and compassionate healthcare. Equipped with modern facilities and a dedicated team of healthcare professionals, the hospital offers a comprehensive range of medical services—from routine consultations to emergency care.
By investing in digital transformation, the institution is reinforcing its ability to provide faster, more responsive, and patient-centered healthcare.
A Trusted Partner in Healthcare Digitalization
For PLDT Enterprise, the collaboration reflects its continuing commitment to helping healthcare organizations embrace digital innovation with confidence.
“Reliable connectivity and communication are essential in delivering quality healthcare,” said Dennis Magbatoc, AVP and Head of SME Acquisition & Account Management at PLDT Enterprise. “By supporting Metro Pasay Hospital with dependable, scalable digital solutions, we are enabling healthcare SMEs to operate with confidence and focus on what matters most—patient care.”
The partnership highlights PLDT Enterprise’s broader mission of empowering organizations across key industries through secure connectivity, intelligent communications, and scalable ICT solutions. By helping institutions establish resilient digital foundations, PLDT Enterprise continues to support operational excellence, business continuity, and future readiness in an increasingly connected world.
To learn more about how PLDT Enterprise empowers SMEs through innovative digital solutions, visit: https://bit.ly/pldtenterprise-metro-pasay-hospital-smbiz-pr.
