Expanded partnership brings Claude’s reasoning together with the data, workflows, business logic, actions, and governance of the Salesforce platform to power trusted enterprise action directly in Claude
Salesforce and Anthropic are deepening their strategic partnership with the launch of Claudeforce, an expanded collaboration that brings Claude’s advanced intelligence and reasoning together with Salesforce’s trusted enterprise infrastructure. The partnership is designed to make enterprise data, workflows, business logic, actions, and governance securely accessible, powering agentic experiences wherever work happens.
The Claudeforce partnership launches with Salesforce in Claude, a Plugin featuring 37 prebuilt sales skills that allow sellers and agents to reason over live revenue context, automate pipeline updates, and take governed actions directly from Claude—with Salesforce capabilities available wherever sellers work.
The two companies also plan to introduce additional integrations across Claude, Salesforce, and Slack, further expanding the ways each company can leverage the other’s technologies.
Salesforce in Claude is powered by AIforce, Salesforce’s trusted enterprise harness that brings business data and workflows to any agent through MCP servers, APIs, and CLI tools without requiring complicated or costly integrations.
Salesforce in Claude represents a new era for enterprise AI. For decades, enterprise software required users to navigate static interfaces manually to accomplish tasks. With agents now able to access data, workflows, and business rules directly, software can become a system that powers every interface.
“We’re bringing together the world’s #1 AI and #1 CRM—the best of both worlds. Today, we’re launching Claudeforce, running directly on top of Salesforce via our new AIforce UI harness, Headless 360, Data 360, Tableau, and Slack. Here, the UI is the AI—allowing you to build custom apps dynamically and answer any enterprise question. Probabilistic intelligence alone doesn’t run a company, and deterministic systems don’t reason. By fusing Claude’s extraordinary reasoning with the trusted data, workflows, and governance every enterprise runs on, we’re delivering a dynamic interface that thinks, reasons, and acts. This is how every business will run.”
— Marc Benioff, Chair & CEO, Salesforce
“We believe frontier intelligence should be safe, trusted, and deeply capable, which is why the world’s leading businesses turn to Claude for their most important work. Salesforce in Claude brings this same frontier intelligence into the systems where much of the world’s commercial activity happens. Through this partnership, companies can point Claude at the customer information and business context that they’ve been building in Salesforce for decades, and use it actually to run and grow their businesses.”
— Dario Amodei, CEO & Co-Founder, Anthropic
One Partnership, Intertwining AI Built with Data Built on Trust
The Claudeforce partnership combines the strengths of both companies. Claude brings intelligence, judgment, reasoning, adaptation, and real-time decision-making, while Salesforce supplies the trusted data, rules, and workflows needed to turn that intelligence into enterprise-ready action.
The partnership encompasses four key areas:
1. Salesforce Inside Claude
The Claudeforce partnership begins with Salesforce in Claude, a Plugin designed to understand the seller’s entire revenue cycle and act on it, effectively giving sales teams an AI CRO.
It includes 37 prebuilt sales skills, covering tasks such as meeting preparation, deal health reviews, and pipeline reviews.
Salesforce and Anthropic developed these skills around Claude’s reasoning capabilities, agentic tool use, and generative UI. Rather than simply wrapping generic CRM prompts around an API, the capabilities are designed to extend what Claude can accomplish.
The onboarding experience can read a seller’s enterprise context—including Salesforce, Slack, and any connector available in Claude—and create a tailored dashboard featuring accounts, pipeline information, and live data through interactive views generated by Claude.
Because no two companies operate their sales organizations in exactly the same way, Salesforce in Claude routes actions through Salesforce to help ensure that business rules remain enforced whenever an action is taken.
Setup is designed to be seamless. An administrator connects Salesforce in Claude once, with authentication and permissions managed centrally. Every seller on the team can then gain access from day one, eliminating per-user setup, the need to build a new permissions model, or repeated account-by-account re-auditing.
2. Claude Inside Salesforce
Claude combines multistep reasoning and complex task execution with Anthropic’s rigorous approach to safety and interpretability.
Claude is available within Agentforce, serving as a reasoning model for the Atlas Reasoning Engine, powering Agentforce Vibes and Agentforce Coworker by default, and available through Agent Builder.
Through Amazon Bedrock, Claude is also available within the Salesforce Trust Boundary, enabling customers—including organizations in regulated industries—to deploy domain-specific AI while keeping data and AI workloads secure.
3. Slack: Where Humans and Agents Work Together
Slack, the multiplayer work OS, brings people and agents together directly within the flow of work.
By embedding Claude into Slack—the central workspace where teams already collaborate—Salesforce is connecting team conversations with autonomous enterprise action.
Under the expanded partnership, Claude becomes the default model for Slack and serves as an intelligent backbone across the Slack experience. It powers Slackbot by default to enhance personal productivity, supports team decision-making through Claude Tag, and accelerates multiplayer coding as a founding partner for Slack Code.
Instead of switching between disconnected tools, teams can reason through complex decisions with Claude directly in Slack and immediately execute governed, high-value actions in Salesforce without leaving their existing workflow.
4. A Partnership Built on Mutual Adoption
Salesforce and Anthropic are also strategic customers of one another, making each company both a builder and customer of the hybrid architecture they are jointly bringing to market.
Salesforce is Anthropic’s preferred CRM and connects communications, workflows, and agents through Slack, its preferred multiplayer work platform for internal teams. Salesforce Shield, Backup, and Sandboxes further support security, resilience, and development.
Building on this foundation, new capabilities spanning headless experiences, connected data, and automation are expected to support greater scale across customer engagement.
Claude also powers Slackbot for Salesforce customers and employees. Internally, Slackbot has transformed how Salesforce employees work, generating 8.1 million hours of annualized productivity gains, more than doubling quarter-over-quarter.
Claude is the default model for Slack AI, Slackbot, Salesforce in Claude, Headless 360, Agentforce Coworker, and Claude Code across Salesforce’s engineering organization.
Salesforce will also make Claude Code and Claude Enterprise available to all its developers and knowledge workers as the company’s preferred AI assistant and productivity tools. Claude is the first LLM provider fully integrated within the Salesforce Trust Boundary.
Availability
- Salesforce in Claude is currently available to select pilot customers and is expected to launch in open beta in September 2026.
- Additional prebuilt skills will begin rolling out in Q3 2026.
