Electronics Conglomerate Panasonic announces eCommerce expansion

  • With the increasing demand for e-commerce shopping, Panasonic Appliances looks to further strengthen its foothold by making its products more accessible online.

● Panasonic forms partnership with Anchanto to unify and streamline its e-commerce backend operations across South East Asia

● Panasonic will deploy Anchanto’s technology in Singapore first, before rolling it out in the rest of the SEA markets.

PANASONIC, a Multinational electronics conglomerate, announced its partnership with global software-as-a-service (SaaS) product company Anchanto to streamline, and expand its e-commerce operations across the Asia-Pacific region. Through the partnership, Panasonic will leverage Anchanto’s omnichannel Order Management System (OMS), SelluSeller, to improve its e-commerce capabilities and have a single source of truth for real-time sales, inventory, and Product information for all online channels.

As part of its strategic growth plan for 2021, Panasonic will be deploying its omnichannel retail strategy and rely on Anchanto’s technology to drive consumer engagement and enable the development of a unique experience for its customers, across multiple touchpoints, and along the whole customer journey. The Panasonic IT team was on the lookout for a technology partner that could offer in-depth industry knowledge and these pre-existing core capabilities to shorten their time-to-market.

Mr. Jiro Nakami, Marketing Director at Panasonic Appliances Marketing Asia Pacific, said, “A prerequisite for us at Panasonic is to keep fascinating our customers with a unique experience. Anchanto helped identify Panasonic’s pain points and integrated all critical systems of the brand with the rich and customizable capabilities of its multichannel eCommerce management system SelluSeller. The company also offered an adapted solution by improving Panasonic’s order and delivery tracking visibility, inventory management, invoice management, and integration with its SAP system for seamless execution and record of operations.

Mr. Jake Hirose, Managing Director at Panasonic Appliances Marketing Asia Pacific, said “Our Infrastructure and priorities vary from one country to another. Anchanto’s ready-made and powerful solutions with most web stores and marketplaces pre-integrated added to their ability to implement a customized solution integrated with SAP at lightspeed, and their unique strong presence within the APAC region was driving factors for us to select them to accompany Panasonic in the long term. We want to be at the forefront of the growing eCommerce trend with every part of our business.

Vaibhav Dabhade, Founder & Chief Executive Officer of Anchanto added, “Our objective has always been to accompany ambitious companies on their eCommerce journey through the development of powerful & agile technology, and strong expertise.

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